Frequently Asked Questions
Everything you need to know about your Obsetic home experience.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for processing and transit.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, Obsetic ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation with a tracking link. You can also monitor your order status through your Obsetic account dashboard.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wooden furniture is crafted from FSC-certified timber, and our textiles use organic or recycled fibers whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.